Editing or canceling an order
You can edit or cancel your order yourself, anytime before it's fulfilled, through your customer portal. This is the fastest and most reliable way to make a change.
You can also email support@vixsocks.com for help, but please note email responses can take up to 48 hours — by then, your order may have already shipped. For anything time-sensitive, self-service editing through the portal is always the way to go.